Effective Date: April 2025
At Polka Dots and Pots, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our services, including through our website. By using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information that you provide to us when using our website or booking services. The types of personal data we collect include:
- Personal Information: Your name, email address, and home address.
- Booking Information: Information required to process your bookings, such as the details of your pottery painting session and preferred times.
Please note: We do not collect or process any payment information directly. Payments are handled securely through a third-party payment provider.
2. How We Collect Your Data
We collect personal data through the following method:
- Booking Form on Our Website: When you book a session with us through our website, we collect your name, email address, and home address through the booking form.
3. How We Use Your Data
We use the personal data we collect for the following purposes:
- Processing Bookings: To confirm, manage, and process your pottery painting session bookings.
- Responding to Inquiries: To respond to your inquiries, provide customer support, and ensure a smooth experience for you at our studio.
4. Sharing Your Data
We do not share your personal data with any third parties, except for the necessary services involved in the operation of our business (e.g., third-party payment providers). We do not sell, rent, or lease your data to third parties for marketing purposes.
5. Data Storage and Security
Your personal data is securely stored on a UK-based server. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction.
Since we use a third-party payment provider to handle all financial transactions, we do not store or process any payment information directly. Your payment details are processed securely by the provider, and we only receive confirmation of your payment status.
6. Your Rights Regarding Your Data
You have the following rights in relation to your personal data under the data protection laws:
- Right to Delete: You can request the deletion of your personal data at any time. To do so, simply contact us, and we will promptly remove your information from our records.
If you wish to exercise any other rights or need more information about your personal data, feel free to reach out to us using the contact details provided below.
7. Cookies
Our website uses essential cookies that are necessary for the operation of the site. These cookies are used to ensure the site functions properly and that we can process bookings and manage sessions effectively.
We do not use tracking or marketing cookies on our site, and no personal data is collected for advertising purposes.
8. Children’s Privacy
Our booking services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete that data.
9. Changes to This Privacy Policy
Polka Dots and Pots reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and we will update the "Effective Date" at the top of the policy. Please check this policy periodically to stay informed about how we protect your personal data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us via our contact form